And on the 7th day He created Customer Service...
Ok…so I skimmed through my rule book of life and I can’t seem to find the Customer Service Right Hand to God Section! Is it me, or do the vast majority (read: 98%) have a pseudo-superiority complex and take pleasure in making our lives a living hell?
Not to disrespect the profession but how difficult is it to SIT, actively LISTEN and effectively ATTEND to our situations? DUDE (and DUDETTE) IT’S CALLED CUSTOMER SERVICE FOR A REASON! You’re paid to service the customer! You’re paid to answer our questions! You’re paid to offer detailed information! It’s not my fault you’re stuck in cubicle, nursing a headset migraine, breathing stale air all day. Get over yourselves!
Better yet, if you’re that unhappy with your life and/or job DO SOMETHING ABOUT IT! And if your ego is stroked by smacking your lips while giving unfounded NO’s and being an asshole (read: Kelly - Customer Service Manager, Ikea Atlanta)…well I have a special message for you, however the FCC won’t allow me to speak that freely.
And before anyone jumps to conclusions, I‘m not the token crazy customer that loves to call in and complain! I’m really not! I have better things to do with my time than be subjected to a sarcas-shtick phone jockey with a crappy attitude! I haaaaaaate talking on the phone, I’m sooooo not a chatter! I only use it, when necessary for business meetings and brief (read: 30 seconds or less) chats. My preferred forms of communication are text messages, emails and instant messenger…believe it or not, I’m a glorified introvert. LOL!
Welp, it’s hollowed chocolate bunny time! Happy Easter!
